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PRIVACY AND COOKIE POLICY

PRIVACY POLICY

This Website is run by IvanaRosova Fashion Group s.r.o. (“IRFG”) We are committed to protecting your privacy and we comply with Act No. 101/2000 Coll., on Personal Data Protection, as later amended (“the Data Protection Act”) and Directive 95/46/EC of the European Parliament and of the Council of 24 October 1995 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (the „EU Directive“). This Privacy Policy describes the information, including your personal data (collectively “your information”), we may collect, use, transfer, store or otherwise process (collectively “use”)and explains how we use it for the purpose of operating and administering our Website, selling the Goods as defined in our Terms and Conditions, compliance with the applicable laws, archiving , email communication and other hosted applications use. It further specifies, how you can approach us if you prefer to limit the use of your information or to instruct us specifically for your information use and if you want to be informed about the procedure that we have in place to safeguard your privacy.

IRFG will track your IP address. Your IP address is used to help identify you and your shopping cart (in conjunction with a cookie.) We also use cookies to deliver content specific to your interests and to save your password so you don’t have to re-enter it each time you visit our Website. Your IP address is also used to help diagnose problems with our server, and to administer the Website. We may disclose your information across the country borders (including territories outside of the European Economic Area) to our service providers and/or subcontractors listed as follows: Shopify Inc., MailChimp, Virtuesize, Braintree a PayPal Company, PayPal, Visa, MasterCard, American Express, Discover, JCB, Diner’s Club, United Parcel Service of America Inc., Aramex International and Fedex, for the purpose of selling the Goods under our Terms and Conditions, operation and administration of the Website and compliance with applicable laws, archiving, use of email and other hosted applications, provided that the legal obligations for such disclosure and use are fulfilled and that the technical, organizational and personal security measures are maintained on the same level as required by the Data Protection Act and the EU Directive, or if you violate our Terms and Conditions and/or any of our Policies available through our Website. Our store is hosted on Shopify Inc., located in Ontario, Canada. They provide us with the online e-commerce platform that allows us to sell our Goods and services to you. Your information is stored through Shopify’s data storage, databases and the general Shopify application. Shopify stores your information on a secure server behind a firewall. We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the Website.

THIS WEBSITE MAY CONTAINS LINKS TO OTHER SITES

IRFG is not responsible for the privacy practices or the content of other websites, unless otherwise specified below. Unless expressly stated otherwise herein, your information is not shared with other companies. In the future IRFG may provide you with a possibility to share your information across multiple websites; however this will only be done after your approval.

THIS WEBSITE REQUIRES UNIQUE IDENTIFIERS

This Website uses an order form for customers to be able to purchase the Goods and use IRFG services. It also collects visitor’s and customer’s contact information (like their email address), in some circumstances their unique identifiers (e.g. their pets’ name, or mother’s maiden name) and financial information (e.g. their account or credit card numbers). Any user of the Website may opt out of receiving future information mailings; see the choice/opt out section below; but they may NOT opt out of receiving order notifications, or other contacts which are deemed essential for the performance of the contract between a customer and IRFG.

THIS WEBSITE REQUIRES FINANCIAL INFORMATION

Financial information that is collected is used to bill the customer for the Goods and services. If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data. It is encrypted through the Payment card Industry Data Security Standard (PCI-DSS), and after that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by IRFG and its service providers and/or subcontractors listed as follows: Shopify Inc., MailChimp, Virtuesize, Braintree a PayPal Company, PayPal, Visa, MasterCard, American Express, Discover, JCB, Diner’s Club, United Parcel Service of America Inc., Aramex International and Fedex

THIS WEBSITE MAY HAVE SURVEYS AND/OR CONTESTS AND/OR COMMERCIAL COMMUNICATION

Our online surveys ask visitors for contact information (like their email address), we use this contact data from our surveys to send the user information about IRFG. Users may opt out of receiving future mailings; see the choice/op out section below. This Website may also run contests in which case we may ask visitors for contact information (like their email address). Generally this information is used to verify eligibility, however we may also use contact data from our contests to send users information about IRFG. The user’s contact information is also used to contact the user when necessary (for example winners). Furthermore IRFG may use your information for the commercial communication and other marketing purposes. Users may opt-out of receiving future information mailings, see the choice/opt out section below. Financial information that is collected from our users is used to check the user’s qualifications for registration and bill the user for the Goods and services.

THIS WEBSITE MAY CONTAIN PUBLIC INFORMATION

This site may include chat rooms, forums, message boards, and/or news groups available to its users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise with caution when deciding to disclose your information.

ABOUT OUR SYSTEM SECURITY

This Website has security measures in place to protect the loss, misuse and alteration of your information under our control. Your information is stored behind a firewall, against a password protected database system, whenever your sensitive information is accessed it is transmitted using strong SSL encryption. IRFG may keep a copy of your information on its own system for archiving purposes for a period of 10 years following the expiration of our contractual relationship, or after request for deletion as per the below or as required by the relevant applicable laws.

THIS WEBSITE PROVIDES THE CHOICE TO OPT IN OR OUT

Our Website provides users the opportunity to opt out of receiving communications from us at the point where we request information about the user. This Website gives users the following options for removing their information from our database, to not receive future communications or to no longer receive our service. Each time an information email is distributed, you have the option to use the unsubscribe URL which is attached to each outgoing e-mail. Customers may unsubscribe at any time by simply logging into their accounts.

WE PROVIDE THE ABILITY TO CORRECT/UPDATE YOUR INFORMATION

This Website gives users the following options for changing and modifying your information previously provided. Simply visit the customer login area of this Website.

CONTACTING THE WEBSITE

If you would like to: access, review, update, object, correct, amend or delete any of your information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Team at customercare@ivanarosova.com or by mail at:

IvanaRosova Fashion Group s.r.o.
Karolinska 654/2
18600 Praha
The Czech Republic
Tel.: +420 222 76 18 12

COOKIE POLICY

 

WHAT IS A COOKIE

A cookie is a small text file that we place on your browser when you visit ivanarosova.com or open our e-mails. Cookies, amongst other things, allow us to recognize you each time you re-visit ivanarosova.com , storing information about your browsing patterns and providing you with a more personalized service. Cookies are commonly used throughout the Internet to offer personalized services and most browsers are automatically set to accept cookies. There are a variety of different cookies which are designed for use in specific sets of circumstances.

HOW DO WE USE COOKIES

You should be aware that information about you may be collected through the use of cookies when you use ivanarosova.com. It is essential that we use some cookies in order to provide you with the services you have requested from us. Some cookies, however, whilst useful, are not essential, and when using ivanarosova.com you agree to the use of these non-essential cookies unless you specifically set your browser to reject them. Please see “How to manage or disable cookies” below for further information.

THE COOKIES WE USE ON IVANAROSOVA.COM

We use different cookies at various different stages when you use of our website:

TRACKING COOKIES

Cookies are used to track the usage of ivanarosova.com and provide us with various statistics, these statistics will not identify individuals just general browsing patterns. For example to determine which parts of the website are most popular and providing content accordingly. We use tracking cookies from web analytic services provided by Google and Yahoo, these cookies collect information including but not limited to: the number of visits, duration of browsing, referring sites, pages viewed, path taken through ivanarosova.com. All information these cookies collect is aggregated and is therefore anonymous.

CUSTOMISATION COOKIES

These are used to recognize repeat visitors to ivanarosova.com and customize the visitor experience. When you initially enter ivanarosova.com we may place an anonymous cookie on your browser to enable us to recognize you the next time you visit the website. We may also place a further cookie on your browser when you purchase products, this will enable us to remember you next time you come to sign in, eliminating the need for you to re-enter your login details and customizing your future uses of the website.

SEARCH MARKETING AND ADVERTISING COOKIES

We may also place cookies on your browser to provide you with behavioral advertising when browsing the Internet or when using search engines. Opting out of these cookies does not mean that you will no longer see Ivana Rosova advertising when browsing the Internet, it simply means the advertising you see will not be customized for you.

COURTESY EMAIL COOKIES

We have the ability to retain your contact details, should you input them on our website, even if you do not complete your registration. Such contact details may be used to send you courtesy emails regarding the items placed in your basket.

HOW TO MANAGE OR DISABLE COOKIES

If you do not want your browser to accept cookies and use them in the ways described above, it is possible to change your browser settings to refuse cookies. It is also possible to delete existing cookies from your browser but please be aware that blocking cookies will affect your web experience and may result in some parts of ivanarosova.com not functioning properly. Some cookies are designed to help save you time, for example, by remembering your contact details when you are making an order for the second time – this means that you will not have to complete the contact section again unless your details have changed. The Procedure for modifying your privacy preferences is different for each internet browser and we recommend you visit www.allaboutcookies.org for further information on altering your cookie settings. Alternatively, you can contact customercare@ivanarosova.com for help with altering and disabling cookies on ivanarosova.com.

 

 

 

Empowering Women. Embracing the Feminine.







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